It continues coverage for eligible scooter components against defects in materials and workmanship, subject to the applicable terms, exclusions, and coverage period.

Normal wear items such as tires and brake pads, as well as damage caused by accidents, misuse, water exposure, unauthorized modifications, or lack of basic maintenance.

Battery coverage is not extended. The battery remains covered only under the applicable Limited Warranty and is excluded from the Extended Warranty. Batteries are considered consumable components after the Limited Warranty period ends.

You may apply for coverage after purchasing your scooter, subject to the applicable eligibility period. Post-purchase applications require review of the scooter’s condition, mileage, ownership, and service history. Approval is not guaranteed.

If approved, the Post-Purchase Enrollment and Eligibility Review Fee shown in the application form applies in addition to the selected warranty price.

Coverage dates depend on whether you are the original purchaser or a subsequent owner. The expiration date is based on the scooter’s Original Retail Purchase Date and does not restart when the Extended Warranty is purchased.

Your written confirmation will provide the applicable coverage start and expiration dates.

Our team will review the information provided and may request additional photographs or other documentation. If the scooter is approved, we’ll send you an invoice to complete enrollment. Coverage becomes active only after payment is received and written confirmation is issued.

Visit our Contact Us page and submit a Product Support ticket with the requested information about the issue. Our team will review your claim and, when appropriate, coordinate repair or replacement support in accordance with the Extended Warranty Terms.